At ARNA Genext Solutions Pvt.Ltd., we are committed to providing convenient and efficient shipping services for our Stool Sample Collection Kits for Microbiome Testing worldwide. Below is our shipping policy outlining important information regarding shipping methods, delivery times, and other relevant details:

1. Shipping Methods:

   – We offer standard and expedited shipping options for all orders.

   – Standard shipping: Typically delivered within 7-14 business days depending on the destination.

2. Shipping Destinations:

   – We ship our Stool Sample Collection Kits for Microbiome Testing globally to ensure accessibility for customers worldwide.

   – Shipping destinations include but are not limited to countries across North America, Europe, Asia, Australia, and Africa.

3. Shipping Charges:

   – Shipping charges are calculated based on the shipping method selected and the destination of the order.

   – Customers will see the exact shipping charges at the time of checkout before completing their purchase.

4. Order Processing Time:

   – Orders are typically processed within 1-2 business days from the time of purchase.

   – Processing time may vary during peak seasons or due to unforeseen circumstances, but we strive to fulfill orders promptly.

5. Tracking Information:

   – Once the order is processed and shipped, customers will receive a shipping confirmation email containing tracking information.

   – Customers can use this tracking information to monitor the status and expected delivery date of their order.

6. Customs and Import Duties:

   – Customers are responsible for any customs duties, taxes, or import fees imposed by their country’s customs authorities.

   – We recommend that customers familiarize themselves with their country’s import regulations to avoid any unexpected charges.

7. Shipping Partners:

   – We partner with reputable shipping carriers to ensure reliable and timely delivery of orders.

   – Our shipping partners may vary depending on the destination and shipping method selected.

8. Shipping Restrictions:

   – While we strive to ship our Stool Sample Collection Kits for Microbiome Testing worldwide, there may be certain countries or regions with shipping restrictions due to legal or logistical reasons.

   – Customers can contact our customer service team for assistance if they encounter any issues with shipping to their location.

9. Delivery Guarantee:

   – While we make every effort to deliver orders within the estimated timeframe, please note that delivery times may vary depending on factors such as customs clearance, local postal services, and unforeseen delays.

   – We cannot guarantee delivery dates but will provide assistance in tracking and resolving any delivery issues that may arise.

10. Contact Information:

   – For any inquiries or assistance regarding shipping, customers can contact our customer service team via email or phone. Contact information is available on our website.

By placing an order with ARNA Genext Solutions Pvt. Ltd. customers agree to abide by the terms and conditions outlined in this shipping policy. We are dedicated to providing excellent customer service and ensuring a seamless shipping experience for all our customers worldwide.

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